Owner’s handbook

TKT Print

Tickets and badges, made on your own computer, checked one by one, and printed — from one guest’s badge to a stadium of 19,000.

Download for Mac TKT-Print-Mac.dmgDownload for Windows TKT-Print-Windows-Setup.exe

MacWindows

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For Mac · macOS 12 or newerWindows 10 and 11 · version 1.0TKT · Loft Technologies

1What TKT Print does

The back office can print a handful of tickets by itself. For hundreds or thousands — a stadium’s complimentary tickets, every badge for a conference — it hands the job to TKT Print, on your computer.

What you need

• A computer: a Mac with macOS 12 (Monterey) or newer, Apple silicon or Intel.a PC with Windows 10 or 11, 64-bit.
• An internet connection while tickets or badges are being made.
• A back office login that can see the order or the event.
• Optional: a printer. Without one you still get the PDF.

2Installing it

The first time it opens, the list is empty:

3Getting to know the window

Everything happens in one window. At the top: what the app is doing, and which printer it uses. Below: one card per job.

12345 6789 10111213 1415161718

—▢✕ 12345 6789 10111213 1415161718

The three coloured buttons at the top left are your Mac’s usual window buttons. Closing the window doesn’t stop the work: TKT Print keeps going, and a notification says when it’s done.

The three buttons at the top right are the usual minimise, maximise and close. Closing the window doesn’t stop a job that’s running: TKT Print keeps going, and a notification says when it’s done. Open TKT Print again to see it.

4Complimentary tickets, start to finish

The match is on Tuesday and the federation wants 19,000 complimentary tickets printed. This is the whole run.

1. Back officeOpen the event and press “Issue comp tickets”

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2. Back officeSay what, how many, why, and for whom

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   The ticket type.

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   How many each recipient gets — 19,000 for one bulk order.

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   The reason, kept on the order.

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   The recipient. For a bulk run, the organisation receiving them.

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   Issue comp.
3. Back officeOpen the order

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4. Back officePress “Print on this computer”

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5. Your browserLet the browser open TKT Print
   Drawing · what Chrome and Edge show
   Tick Always allow… so it doesn’t ask again, then Open TKT Print. In Safari, click Allow.
6. TKT PrintLook at the picture

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   Within seconds the first ticket appears. Look at it — right event, right date, right design?

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   One square per 100 tickets, filling in as they’re made (chapter 12).

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   How many are made, and roughly how long is left.

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   If the picture is wrong, Stop making now, before thousands are made. What’s made so far is kept.
   You can walk away.The computer won’t fall asleep while TKT Print works, and you can close the window. If the computer restarts, the job carries on from where it stopped the next time TKT Print opens.
7. TKT PrintRead the checks, then print

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   Each tick is something that was counted: 19,000 made, 19,000 different QR codes — no two tickets alike — every image loaded, every page counted.

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   Print 19,000 sends it to your printer, page after page (chapter 10).

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   Open PDF — to look through it, email it, or take it to a print shop.

5Conference badges, start to finish

A conference with 714 guests: Delegates, Speakers, Ushers and Media. Their list is in a spreadsheet.

1. Back officeGo to Accreditation and choose the event

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2. Back officeBring in the guest list

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   Download the Template: six columns — name, email, phone, organisation, title, category. One row per person per category.

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   Fill it in and bring it back as a CSV…

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   …or copy the rows in your sheet (with or without the header row), click this box and paste.

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3. Back officeDownload ▾ → Print on this computer

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4. TKT PrintEvery badge is made and checked

   It looks like the tickets in chapter 4, with one more check: each badge checks itself — its QR code loaded, the name fits — and a badge that fails isn’t counted as made. The card names the guest and says why (chapter 13).

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5. TKT PrintPrint, or take the PDF to a print shopBadges are 111 × 154 mm. On A4, each prints in the middle of its sheet with corner marks to cut along (chapter 9).

6On the day: the accreditation desk

Guests arrive who weren’t on the list, a name is spelled wrong, a badge is lost. The finished badge job has what the desk needs.

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7Starting from a link

Someone sends you a link, or you already have the order open in your browser. TKT Print takes these:

1. Copy the linkFrom the browser’s address bar, an email, a chat.
2. Paste it into TKT PrintClick anywhere in the window and press ⌘ VCtrl V. The job starts at once. You can also drag the link from the browser onto the window.

8Choosing the printer and paper

Click the printer at the top right of the window. This opens:

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The printer at a glance

Once chosen, the top of the window always shows it:

You see	It means
	No printer chosen. Jobs are made as PDFs.
	Ready, with A4 paper. Finished jobs have a Print button.
	A printer is chosen, but not the paper. Click and choose it.
	Switched off or not connected. Check its power, cable or Wi-Fi.
	Needs you: out of paper, jammed, or out of ink.

9Where things land on the paper

Nothing is ever shrunk or stretched. A badge prints at 111 × 154 mm whatever the paper. The paper only decides how many fit, and where to cut.

Drawn by the same rule the app prints by:

• Bigger paper: as many as fit at real size, centred, with corner marks to cut along. Where two touch, a thin guide line shows the cut.
• Paper the same size: each one fills its sheet, edge to edge.
• Slightly smaller paper: up to 3.5 mm is trimmed from the edges — the design’s bleed, meant to be trimmed.
• Too small: the window says so in red, before anything is printed.

10Sending a job to the printer

Press Print 19,000 on a finished job. It goes to the printer a page (100) at a time, in order. Just before each page goes, TKT Print loads it again and compares it with the page it checked — what prints is what was checked.

You see	It means · what to do
	Printing. Page 37 of 190 is going to the printer. Stop printing stops after the page that’s in the printer now.
	You stopped it. Continue printing carries on with the next page — nothing is printed twice.
	The printer stopped it. The reason follows the page number. Fix it (here: add paper), then Continue printing.
	Done. Every page went to the printer. Print again prints another full copy.

11Printing in another design

Tickets print in the event’s own design. To print this one job in another — say a complimentary design for a stadium run — click Design ⌄ under the ticket’s picture:

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Only this job changes. The event — and every ticket buyers see — keeps its own design.

12Reading the page squares

While a job is being made, each square is one page: 100 tickets, or up to 100 badges. Point at a square to see which tickets it holds.

13What “stuck” looks like, and what to do

The squares turn amber

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What to do: check the internet. Nothing else — as soon as it’s back, the pages are made.

The squares turn red and the job stops

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You pressed “Stop making”

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Finished, but it “needs a look”

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Every page was made, but a count doesn’t add up — here, fewer tickets than the order holds. Other things said here: QR codes appear more than once, or No badge made for named guests. Don’t print it. Tell whoever manages the event; once it’s put right in the back office, start the job again from its link.

A badge “failed its own check”

The message names the guest and why — usually a name too long to fit, or a QR code that didn’t load. Correct the guest in the back office, then press Continue.

“This page no longer matches the PDF that was checked”

While printing, a page came back different from the one that was checked: the order changed after the PDF was made. TKT Print won’t print an out-of-date page. Start the job again from its link.

14Quick fixes

15Where the files are

Every job has its own folder in Documents → TKT Print, named by date, time and what it is. Show in folder opens it.

Save as ZIP packs a job’s PDFs into one file in your Downloads — to email, or to take to a print shop on a USB stick. Remove from list never deletes files.

16Keys

17How it behaves

18Words used in this handbook

Job

One order’s tickets, or one event’s badges. One card in the window.

Page

100 tickets, or up to 100 badges, made together. One square.

Complimentary order

Tickets issued free from the back office. They print exactly like sold ones.

Bleed

A few millimetres of design beyond the cut, there to be trimmed so no white edge shows.

Corner marks

Short lines outside each ticket or badge that show where to cut.

The desk

The part of a finished badge job for the day itself: new and corrected guests, and reprints.